By ordering from Palazzo Haven KE you agree to the terms below.
Products and stock
- Most pieces are one of one. An item may sell out between viewing and payment. Payment secures the item.
- New stock arrives roughly every two weeks.
Prices and payment
- All prices are in Kenya Shillings.
- Payment is via M-Pesa at checkout. Your order is confirmed once payment is received.
Delivery
- Deliveries go out every Tuesday and Friday.
- Delivery is via Pick Up Mtaani agents (KSh 140 to KSh 470 typical) or Uber on request.
- Delivery fees are paid by the customer and confirmed before dispatch.
Returns
See our Returns & Refund Policy.
Contact
Questions? WhatsApp 0746 505 288 or email jane@palazzohave.ke.com.